/* Support Board styles — extends the WebStream design system */
/* Hybrid page: public browsing + authenticated posting */

/* ============================================
   LAYOUT
   ============================================ */

.support-body {
  background: var(--color-light-bg);
  color: var(--color-text-dark);
  min-height: 100vh;
  padding-top: var(--nav-height);
}

.support-body p,
.support-body li,
.support-body span {
  color: inherit;
}

/* Override global dark-theme code background from style.css */
.support-body code {
  background: #f3f4f6;
  color: var(--color-text-dark);
}

/* Normalize paragraph spacing (global p has margin-bottom: 0.875rem) */
.support-body p {
  margin-bottom: var(--space-md);
  line-height: 1.6;
}

.support-body a {
  color: var(--color-primary);
}

.support-body a:hover {
  color: var(--color-primary-dark);
}

/* Override marketing-scale heading sizes from style.css */
.support-body h1 {
  font-size: 1.5rem;
  color: var(--color-text-dark);
  line-height: 1.3;
  letter-spacing: 0;
}

.support-body h2 {
  font-size: 1.2rem;
  color: var(--color-text-dark);
  line-height: 1.35;
  letter-spacing: 0;
}

.support-body h3 {
  font-size: 1rem;
  color: var(--color-text-dark);
  line-height: 1.4;
}

.support-body h4 {
  font-size: 0.9rem;
  color: var(--color-text-dark);
  line-height: 1.4;
}

.support-container {
  max-width: 960px;
  margin: 0 auto;
  padding: var(--space-2xl) var(--space-xl);
}

/* ============================================
   SUPPORT NAV (extends portal nav pattern)
   ============================================ */

.support-nav {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  z-index: 1000;
  height: var(--nav-height);
  background: var(--color-dark-bg);
  border-bottom: 1px solid var(--color-border-dark);
  display: flex;
  align-items: center;
  padding: 0 var(--space-xl);
}

.support-nav-inner {
  display: flex;
  align-items: center;
  width: 100%;
  max-width: 1200px;
  margin: 0 auto;
  gap: var(--space-xl);
}

.support-nav-logo {
  display: flex;
  align-items: center;
  gap: var(--space-sm);
  text-decoration: none;
  color: var(--color-text-light);
  font-family: var(--font-heading);
  font-weight: 700;
  font-size: 1.1rem;
  flex-shrink: 0;
}

.support-nav-logo img {
  height: 32px;
  width: 32px;
}

.support-nav-badge {
  font-size: 0.65rem;
  font-weight: 600;
  background: var(--color-secondary);
  color: white;
  padding: 2px 8px;
  border-radius: var(--radius-full);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.support-nav-links {
  display: flex;
  align-items: center;
  gap: var(--space-md);
  list-style: none;
  margin: 0;
  padding: 0;
}

.support-nav-links a {
  color: var(--color-text-muted);
  text-decoration: none;
  font-size: 0.875rem;
  font-family: var(--font-body);
  font-weight: 500;
  padding: var(--space-xs) var(--space-sm);
  border-radius: var(--radius-sm);
  transition: color var(--transition-fast), background var(--transition-fast);
}

.support-nav-links a:hover,
.support-nav-links a.active {
  color: var(--color-text-light);
  background: rgba(255, 255, 255, 0.08);
}

.support-nav-spacer {
  flex: 1;
}

.support-nav-user {
  color: var(--color-text-muted);
  font-family: var(--font-mono);
  font-size: 0.75rem;
  margin-right: var(--space-sm);
}

.support-nav-auth-btn {
  color: var(--color-text-muted) !important;
  cursor: pointer;
  border: 1px solid rgba(255,255,255,0.15);
  padding: var(--space-xs) var(--space-md) !important;
  border-radius: var(--radius-sm) !important;
  text-decoration: none;
  font-size: 0.8rem;
  font-family: var(--font-body);
  font-weight: 500;
  transition: all var(--transition-fast);
  background: none;
}

.support-nav-auth-btn:hover {
  color: var(--color-text-light) !important;
  border-color: rgba(255,255,255,0.35) !important;
  background: rgba(255,255,255,0.06) !important;
}

/* ============================================
   PAGE HEADER
   ============================================ */

.support-page-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: var(--space-2xl);
  flex-wrap: wrap;
  gap: var(--space-md);
}

.support-page-header h1 {
  font-family: var(--font-heading);
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--color-text-dark);
  margin: 0;
}

.support-header-actions {
  display: flex;
  gap: var(--space-sm);
  align-items: center;
}

/* ============================================
   TABS
   ============================================ */

.support-tabs {
  display: flex;
  gap: 2px;
  margin-bottom: var(--space-xl);
  background: #e5e7eb;
  border-radius: var(--radius-md);
  padding: 3px;
  overflow-x: auto;
}

.support-tab {
  padding: 8px 18px;
  font-size: 0.82rem;
  font-weight: 600;
  font-family: var(--font-body);
  color: #6b7280;
  background: transparent;
  border: none;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: all var(--transition-fast);
  white-space: nowrap;
}

.support-tab:hover {
  color: var(--color-text-dark);
  background: rgba(255,255,255,0.5);
}

.support-tab.active {
  color: var(--color-text-dark);
  background: white;
  box-shadow: var(--shadow-sm);
}

.support-tab .tab-count {
  display: inline-block;
  margin-left: 4px;
  font-size: 0.7rem;
  font-weight: 700;
  background: #e5e7eb;
  color: #6b7280;
  padding: 1px 6px;
  border-radius: var(--radius-full);
}

.support-tab.active .tab-count {
  background: var(--color-primary);
  color: white;
}

/* ============================================
   FILTERS
   ============================================ */

.support-filters {
  display: flex;
  gap: var(--space-sm);
  margin-bottom: var(--space-lg);
  flex-wrap: wrap;
  align-items: center;
}

.support-filter-select {
  padding: 6px 2.25rem 6px 12px;
  font-size: 0.8rem;
  font-family: var(--font-body);
  border: 1px solid #d1d5db;
  border-radius: var(--radius-sm);
  background: white;
  color: var(--color-text-dark);
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236b7280' stroke-width='2'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 0.75rem center;
}

.support-filter-select:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 2px rgba(247, 147, 30, 0.15);
}

.support-search-input {
  padding: 6px 12px;
  font-size: 0.8rem;
  font-family: var(--font-body);
  border: 1px solid #d1d5db;
  border-radius: var(--radius-sm);
  background: white;
  color: var(--color-text-dark);
  flex: 1;
  min-width: 180px;
  max-width: 300px;
}

.support-search-input:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 2px rgba(247, 147, 30, 0.15);
}

.support-search-input::placeholder {
  color: #9ca3af;
}

/* ============================================
   THREAD LIST
   ============================================ */

.thread-list {
  list-style: none;
  padding: 0;
  margin: 0;
}

.thread-card {
  background: white;
  border: 1px solid rgba(0, 0, 0, 0.06);
  border-radius: var(--radius-lg);
  padding: var(--space-lg) var(--space-xl);
  margin-bottom: var(--space-md);
  box-shadow: var(--shadow-sm);
  transition: box-shadow var(--transition-fast), border-color var(--transition-fast);
  cursor: pointer;
}

.thread-card:hover {
  border-color: rgba(0, 0, 0, 0.12);
  box-shadow: var(--shadow-md);
}

.thread-card-header {
  display: flex;
  align-items: flex-start;
  gap: var(--space-md);
  margin-bottom: var(--space-sm);
}

.thread-card-title {
  font-family: var(--font-heading);
  font-size: 1rem;
  font-weight: 600;
  color: var(--color-text-dark);
  margin: 0;
  flex: 1;
  line-height: 1.4;
}

.thread-card-title a {
  color: inherit;
  text-decoration: none;
}

.thread-card-title a:hover {
  color: var(--color-primary);
}

.thread-card-badges {
  display: flex;
  gap: var(--space-xs);
  flex-shrink: 0;
  flex-wrap: wrap;
}

.thread-card-meta {
  display: flex;
  gap: var(--space-lg);
  font-size: 0.78rem;
  color: #6b7280;
  flex-wrap: wrap;
}

.thread-card-meta-item {
  display: flex;
  align-items: center;
  gap: 4px;
}

.thread-card-meta-item strong {
  font-weight: 600;
  color: #4b5563;
}

.thread-card-excerpt {
  font-size: 0.85rem;
  color: #6b7280;
  margin-top: var(--space-sm);
  line-height: 1.5;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

/* ============================================
   BADGES
   ============================================ */

.badge {
  display: inline-block;
  padding: 2px 10px;
  border-radius: var(--radius-full);
  font-size: 0.68rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  white-space: nowrap;
}

/* Status badges */
.badge-open       { background: #d1fae5; color: #065f46; }
.badge-resolved   { background: #dbeafe; color: #1e40af; }
.badge-closed     { background: #f3f4f6; color: #6b7280; }
.badge-pinned     { background: #fef3c7; color: #92400e; }

/* Visibility badges */
.badge-public     { background: #dbeafe; color: #1e40af; }
.badge-registered { background: #ede9fe; color: #5b21b6; }
.badge-private    { background: #fce7f3; color: #9d174d; }

/* Category badges */
.badge-cat        { background: #f3f4f6; color: #4b5563; }
.badge-admin      { background: var(--gradient-primary); color: white; }

/* ============================================
   THREAD DETAIL
   ============================================ */

.thread-detail {
  background: white;
  border: 1px solid rgba(0, 0, 0, 0.06);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
  margin-bottom: var(--space-xl);
  overflow: hidden;
}

.thread-detail-header {
  padding: var(--space-xl);
  border-bottom: 1px solid #f1f3f5;
}

.thread-detail-title {
  font-family: var(--font-heading);
  font-size: 1.4rem;
  font-weight: 700;
  color: var(--color-text-dark);
  margin: 0 0 var(--space-md);
  line-height: 1.3;
}

.thread-detail-badges {
  display: flex;
  gap: var(--space-xs);
  margin-bottom: var(--space-md);
  flex-wrap: wrap;
}

.thread-detail-author {
  display: flex;
  align-items: center;
  gap: var(--space-sm);
  font-size: 0.82rem;
  color: #6b7280;
}

.author-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--gradient-primary);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.75rem;
  font-weight: 700;
  color: white;
  flex-shrink: 0;
}

.author-name {
  font-weight: 600;
  color: var(--color-text-dark);
}

.author-admin-badge {
  font-size: 0.65rem;
  font-weight: 700;
  background: var(--gradient-primary);
  color: white;
  padding: 1px 6px;
  border-radius: var(--radius-full);
  text-transform: uppercase;
  letter-spacing: 0.3px;
}

/* ── Gravatar avatar ─────────────────────────────────────── */

.author-gravatar {
  border-radius: 50%;
  flex-shrink: 0;
  object-fit: cover;
}

.author-gravatar-sm {
  border-radius: 50%;
  flex-shrink: 0;
  object-fit: cover;
  vertical-align: middle;
  margin-right: 4px;
}

/* ── Author info wrapper (Gravatar + name + badge) ───────── */

.author-info {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  position: relative;
}

.author-info:hover .author-popover {
  display: block;
}

/* ── Author role badges ──────────────────────────────────── */

.author-role-badge {
  font-size: 0.6rem;
  font-weight: 700;
  padding: 2px 7px;
  border-radius: var(--radius-full);
  text-transform: uppercase;
  letter-spacing: 0.3px;
  white-space: nowrap;
}

.author-role-admin {
  background: linear-gradient(135deg, #f79321, #e5820e);
  color: white;
}

.author-role-support {
  background: linear-gradient(135deg, #3b82f6, #2563eb);
  color: white;
}

.author-role-partner {
  background: linear-gradient(135deg, #8b5cf6, #7c3aed);
  color: white;
}

.author-role-customer {
  background: #e5e7eb;
  color: #374151;
}

/* ── Bio popover (shown on hover) ────────────────────────── */

.author-popover {
  display: none;
  position: absolute;
  top: calc(100% + 8px);
  left: 0;
  z-index: 100;
  background: white;
  border: 1px solid #e5e7eb;
  border-radius: var(--radius-md);
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
  padding: 16px;
  min-width: 220px;
  max-width: 280px;
  text-align: center;
}

.author-popover-avatar {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  object-fit: cover;
  margin-bottom: 8px;
}

.author-popover-name {
  font-weight: 700;
  font-size: 0.9rem;
  color: var(--color-text-dark);
  margin-bottom: 4px;
}

.author-popover .author-role-badge {
  margin-bottom: 8px;
  display: inline-block;
}

.author-popover-bio {
  font-size: 0.8rem;
  color: var(--color-text-muted);
  line-height: 1.4;
  margin-top: 6px;
}

.thread-detail-body {
  padding: var(--space-xl);
}

.thread-detail-body .markdown-body {
  font-size: 0.9rem;
  line-height: 1.7;
  color: var(--color-text-dark);
}

.thread-detail-body .markdown-body h1 {
  font-size: 1.3rem;
  margin-top: 1.5em;
  margin-bottom: 0.5em;
  color: var(--color-text-dark);
  line-height: 1.3;
  letter-spacing: 0;
}

.thread-detail-body .markdown-body h2 {
  font-size: 1.1rem;
  margin-top: 1.4em;
  margin-bottom: 0.4em;
  color: var(--color-text-dark);
  line-height: 1.35;
  letter-spacing: 0;
}

.thread-detail-body .markdown-body h3 {
  font-size: 0.95rem;
  margin-top: 1.3em;
  margin-bottom: 0.4em;
  color: var(--color-text-dark);
  line-height: 1.4;
}

.thread-detail-body .markdown-body h4 {
  font-size: 0.88rem;
  margin-top: 1.2em;
  margin-bottom: 0.3em;
  color: var(--color-text-dark);
  line-height: 1.4;
}

.thread-detail-body .markdown-body p {
  margin-bottom: 1em;
}

.thread-detail-body .markdown-body code {
  background: #f3f4f6;
  padding: 2px 6px;
  border-radius: var(--radius-sm);
  font-family: var(--font-mono);
  font-size: 0.85em;
}

.thread-detail-body .markdown-body pre {
  background: #1e2a3a;
  color: #e2e8f0;
  padding: var(--space-lg);
  border-radius: var(--radius-md);
  overflow-x: auto;
  margin-bottom: 1em;
}

.thread-detail-body .markdown-body pre code {
  background: none;
  padding: 0;
  color: inherit;
}

.thread-detail-body .markdown-body blockquote {
  border-left: 3px solid var(--color-primary);
  padding-left: var(--space-lg);
  margin: 1em 0;
  color: #6b7280;
}

.thread-detail-body .markdown-body ul,
.thread-detail-body .markdown-body ol {
  padding-left: 1.5em;
  margin-bottom: 1em;
}

.thread-detail-body .markdown-body img {
  max-width: 100%;
  border-radius: var(--radius-md);
}

.thread-detail-body .markdown-body a {
  color: var(--color-primary);
}

.thread-detail-body .markdown-body table {
  width: 100%;
  border-collapse: collapse;
  margin-bottom: 1em;
}

.thread-detail-body .markdown-body th,
.thread-detail-body .markdown-body td {
  border: 1px solid #e5e7eb;
  padding: 8px 12px;
  text-align: left;
}

.thread-detail-body .markdown-body th {
  background: #f1f3f5;
  font-weight: 600;
  color: var(--color-text-dark);
}

.thread-detail-body .markdown-body td {
  color: var(--color-text-dark);
}

.thread-detail-actions {
  display: flex;
  gap: var(--space-sm);
  padding: var(--space-md) var(--space-xl);
  border-top: 1px solid #f1f3f5;
  flex-wrap: wrap;
}

/* ============================================
   REPLIES
   ============================================ */

.replies-section {
  margin-top: var(--space-xl);
}

.replies-heading {
  font-family: var(--font-heading);
  font-size: 1rem;
  font-weight: 600;
  color: var(--color-text-dark);
  margin-bottom: var(--space-lg);
}

.reply-card {
  background: white;
  border: 1px solid rgba(0, 0, 0, 0.06);
  border-radius: var(--radius-lg);
  margin-bottom: var(--space-md);
  box-shadow: var(--shadow-sm);
  overflow: hidden;
}

.reply-card-admin {
  border-left: 3px solid var(--color-primary);
}

.reply-header {
  display: flex;
  align-items: center;
  gap: var(--space-sm);
  padding: var(--space-md) var(--space-xl);
  background: #fafbfc;
  border-bottom: 1px solid #f1f3f5;
  font-size: 0.82rem;
}

.reply-card-admin .reply-header {
  background: #fffbeb;
}

.reply-body {
  padding: var(--space-lg) var(--space-xl);
}

.reply-body .markdown-body {
  font-size: 0.88rem;
  line-height: 1.7;
  color: var(--color-text-dark);
}

.reply-body .markdown-body p {
  margin-bottom: 0.75em;
}

.reply-body .markdown-body p:last-child {
  margin-bottom: 0;
}

.reply-body .markdown-body h1 {
  font-size: 1.1rem;
  margin-top: 1.2em;
  margin-bottom: 0.4em;
  color: var(--color-text-dark);
  line-height: 1.3;
  letter-spacing: 0;
}

.reply-body .markdown-body h2 {
  font-size: 1rem;
  margin-top: 1.1em;
  margin-bottom: 0.35em;
  color: var(--color-text-dark);
  line-height: 1.35;
  letter-spacing: 0;
}

.reply-body .markdown-body h3 {
  font-size: 0.92rem;
  margin-top: 1em;
  margin-bottom: 0.3em;
  color: var(--color-text-dark);
  line-height: 1.4;
}

.reply-body .markdown-body h4 {
  font-size: 0.88rem;
  margin-top: 0.8em;
  margin-bottom: 0.25em;
  color: var(--color-text-dark);
  line-height: 1.4;
}

.reply-body .markdown-body blockquote {
  border-left: 3px solid var(--color-primary);
  padding-left: var(--space-lg);
  margin: 0.75em 0;
  color: #6b7280;
}

.reply-body .markdown-body ul,
.reply-body .markdown-body ol {
  padding-left: 1.5em;
  margin-bottom: 0.75em;
}

.reply-body .markdown-body table {
  width: 100%;
  border-collapse: collapse;
  margin-bottom: 0.75em;
}

.reply-body .markdown-body th,
.reply-body .markdown-body td {
  border: 1px solid #e5e7eb;
  padding: 8px 12px;
  text-align: left;
  color: var(--color-text-dark);
}

.reply-body .markdown-body th {
  background: #f1f3f5;
  font-weight: 600;
}

.reply-body .markdown-body a {
  color: var(--color-primary);
}

.reply-body .markdown-body code {
  background: #f3f4f6;
  padding: 2px 6px;
  border-radius: var(--radius-sm);
  font-family: var(--font-mono);
  font-size: 0.85em;
}

.reply-body .markdown-body pre {
  background: #1e2a3a;
  color: #e2e8f0;
  padding: var(--space-md);
  border-radius: var(--radius-md);
  overflow-x: auto;
  margin-bottom: 0.75em;
}

.reply-body .markdown-body pre code {
  background: none;
  padding: 0;
  color: inherit;
}

.reply-actions {
  display: flex;
  gap: var(--space-xs);
  margin-left: auto;
}

.reply-timestamp {
  font-family: var(--font-mono);
  font-size: 0.72rem;
  color: #9ca3af;
}

/* ============================================
   REPLY FORM
   ============================================ */

.reply-form-section {
  margin-top: var(--space-xl);
  background: white;
  border: 1px solid rgba(0, 0, 0, 0.06);
  border-radius: var(--radius-lg);
  padding: var(--space-xl);
  box-shadow: var(--shadow-sm);
}

.reply-form-section h3 {
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--color-text-dark);
  margin-bottom: var(--space-lg);
}

/* ============================================
   NEW THREAD FORM
   ============================================ */

.new-thread-form {
  background: white;
  border: 1px solid rgba(0, 0, 0, 0.06);
  border-radius: var(--radius-lg);
  padding: var(--space-2xl);
  box-shadow: var(--shadow-sm);
}

.new-thread-form h2 {
  font-family: var(--font-heading);
  font-size: 1.2rem;
  font-weight: 700;
  color: var(--color-text-dark);
  margin-bottom: var(--space-xl);
}

.form-group {
  margin-bottom: var(--space-lg);
}

.form-group label {
  display: block;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--color-text-dark);
  margin-bottom: var(--space-xs);
  font-family: var(--font-body);
}

.support-body .form-group input,
.support-body .form-group select,
.support-body .form-group textarea {
  background: #fafbfc;
  color: var(--color-text-dark);
  border: 1px solid #d1d5db;
  border-radius: var(--radius-md);
  font-family: var(--font-body);
  font-size: 0.875rem;
  padding: 10px 14px;
  width: 100%;
  box-sizing: border-box;
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
}

.support-body .form-group input:focus,
.support-body .form-group select:focus,
.support-body .form-group textarea:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(247, 147, 30, 0.15);
  background: white;
}

.support-body .form-group input::placeholder,
.support-body .form-group textarea::placeholder {
  color: #9ca3af;
}

/* Override dark-theme select chevron from style.css .form-group select */
.support-body .form-group select {
  appearance: none;
  cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236b7280' stroke-width='2'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 0.75rem center;
  padding-right: 2.25rem;
}

.support-body .form-group select option {
  background: white;
  color: var(--color-text-dark);
}

.form-row {
  display: flex;
  gap: var(--space-lg);
}

.form-row .form-group {
  flex: 1;
}

/* ============================================
   BUTTONS
   ============================================ */

.btn-support {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: var(--space-sm);
  padding: 10px 24px;
  font-size: 0.875rem;
  font-weight: 600;
  font-family: var(--font-body);
  border: none;
  border-radius: var(--radius-md);
  cursor: pointer;
  transition: all var(--transition-fast);
  text-decoration: none;
}

.btn-support-primary {
  background: var(--gradient-primary);
  color: white;
}

.btn-support-primary:hover {
  box-shadow: var(--shadow-glow);
  transform: translateY(-1px);
}

.btn-support-primary:disabled {
  opacity: 0.6;
  cursor: not-allowed;
  transform: none;
  box-shadow: none;
}

.btn-support-secondary {
  background: white;
  color: var(--color-text-dark);
  border: 1px solid #d1d5db;
}

.btn-support-secondary:hover {
  background: var(--color-light-bg);
  border-color: #9ca3af;
}

.btn-support-danger {
  background: #dc3545;
  color: white;
}

.btn-support-danger:hover {
  background: #c82333;
}

.btn-support-sm {
  padding: 6px 14px;
  font-size: 0.78rem;
}

.btn-support-xs {
  padding: 3px 10px;
  font-size: 0.72rem;
}

/* ============================================
   ALERTS
   ============================================ */

.support-alert {
  padding: var(--space-md) var(--space-lg);
  border-radius: var(--radius-md);
  font-size: 0.85rem;
  margin-bottom: var(--space-lg);
  font-family: var(--font-body);
}

.support-alert-error {
  background: #fef2f2;
  color: #991b1b;
  border: 1px solid #fecaca;
}

.support-alert-success {
  background: #f0fdf4;
  color: #166534;
  border: 1px solid #bbf7d0;
}

.support-alert-info {
  background: #eff6ff;
  color: #1e40af;
  border: 1px solid #bfdbfe;
}

.support-alert-hidden {
  display: none;
}

/* ============================================
   EMPTY STATE
   ============================================ */

.support-empty {
  text-align: center;
  padding: var(--space-4xl) var(--space-xl);
  color: #9ca3af;
  font-size: 0.9rem;
}

.support-empty-icon {
  font-size: 2.5rem;
  margin-bottom: var(--space-md);
  opacity: 0.5;
}

/* ============================================
   LOADING / SPINNER
   ============================================ */

.support-loading {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: var(--space-4xl);
}

.spinner {
  display: inline-block;
  width: 28px;
  height: 28px;
  border: 3px solid rgba(0, 0, 0, 0.1);
  border-top-color: var(--color-primary);
  border-radius: 50%;
  animation: spin 0.6s linear infinite;
}

@keyframes spin {
  to { transform: rotate(360deg); }
}

/* ============================================
   LOAD MORE
   ============================================ */

.support-load-more {
  text-align: center;
  padding: var(--space-xl);
}

/* ============================================
   LOGIN PROMPT
   ============================================ */

.support-login-prompt {
  text-align: center;
  padding: var(--space-2xl);
  background: white;
  border: 1px solid rgba(0, 0, 0, 0.06);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
  margin-bottom: var(--space-xl);
}

.support-login-prompt p {
  color: #6b7280;
  font-size: 0.9rem;
  margin-bottom: var(--space-lg);
}

/* ============================================
   BACK LINK
   ============================================ */

.support-back {
  display: inline-flex;
  align-items: center;
  gap: var(--space-xs);
  font-size: 0.82rem;
  color: #6b7280;
  text-decoration: none;
  margin-bottom: var(--space-lg);
  transition: color var(--transition-fast);
}

.support-back:hover {
  color: var(--color-primary);
}

/* ============================================
   EASYMDE OVERRIDES
   ============================================ */

.support-body .EasyMDEContainer {
  border-radius: var(--radius-md);
}

.support-body .EasyMDEContainer .CodeMirror {
  border-radius: 0 0 var(--radius-md) var(--radius-md);
  font-family: var(--font-mono);
  font-size: 0.85rem;
  min-height: 200px;
}

.support-body .editor-toolbar {
  border-radius: var(--radius-md) var(--radius-md) 0 0;
  border-color: #d1d5db;
}

.support-body .editor-toolbar button.active,
.support-body .editor-toolbar button:hover {
  background: var(--color-light-bg);
  border-color: #d1d5db;
}

/* ============================================
   RESPONSIVE
   ============================================ */

@media (max-width: 768px) {
  .support-container {
    padding: var(--space-lg) var(--space-md);
  }

  .support-tabs {
    overflow-x: auto;
  }

  .form-row {
    flex-direction: column;
    gap: 0;
  }

  .thread-card-header {
    flex-direction: column;
  }

  .thread-card-badges {
    align-self: flex-start;
  }

  .thread-detail-title {
    font-size: 1.2rem;
  }

  .support-page-header {
    flex-direction: column;
    align-items: flex-start;
  }

  .support-nav-user {
    display: none;
  }

  .support-nav-links {
    gap: var(--space-xs);
  }

  .support-nav-links a {
    font-size: 0.78rem;
    padding: var(--space-xs);
  }

  .support-filters {
    flex-direction: column;
    align-items: stretch;
  }

  .support-search-input {
    max-width: none;
  }
}

@media (max-width: 480px) {
  .thread-card-meta {
    flex-direction: column;
    gap: var(--space-xs);
  }

  .thread-detail-actions {
    flex-direction: column;
  }

  .thread-detail-actions .btn-support {
    width: 100%;
  }
}